Get help with the switchover

Your internet or TV company (for example, BT or Virgin Media) will contact you before the change. They will tell you if you need to do anything to keep your service working.

You can find more information on Which.

Beware of scams

The change should not cost you extra. If someone asks you to pay for equipment or help, it could be a scam. 

Report it on the Report Fraud website or call 0300 123 2040.