What you need to do

There are some steps you must take to ensure the switchover goes smoothly.

Residents

• If you or someone you know uses medical alarms or telecare, tell your alarm provider now.
• Ask the provider to arrange support or to delay the change if needed.
• Check any other devices that use the phone line (alarms, fax, some door entry systems). Ask the device maker if it will work on a digital line.

Businesses

• Check all devices that use a phone line: alarms, card machines, CCTV, door entry.
• Contact the device maker or supplier to see if the device will work on a digital line.
• Contact your phone company to plan the move to digital lines if needed.

Schools

• Treat school phones like business phones.
• Contact your phone company now to plan the change.
• Check alarms, entry systems and other devices that use the phone line.