Trafford organisations working together to support families

Trafford organisations have come together to provide vital help and support to struggling families during the coronavirus lockdown.

Homestart, commissioned by Trafford Council with funding from the CCG and Trafford Housing Trust, provides support and friendship for families, via volunteers who they recruit, train and support.

Put simply, Homestart  is all about parents supporting parents. Its army of volunteers and staff are busier than ever:

  • Making 582 phone calls to support and stay connected to families
  • Delivering essential food parcels to 63 people, provided by the Brian Kennedy Trust
  • Holding 876 text and email conversations to share information and to help lift families’ spirits

Those involved are learning to be creative and use online ways of interacting with children, with story-time now taking place over Facetime.

Kathryn Eckersley, Managing Director of Home-Start Trafford, Salford and Wigan, said:

Like so many others, we are working in unprecedented times at the moment. We are having to adapt how we help families, from volunteer-led support inside the home to largely telephone support.

Regardless of the current crisis, we have to make sure we are there for our families who are often the most vulnerable in society - coping with poor mental health, financial issues and lack of family support networks. In these changing times we are having to move fast, providing vital items for our families. Be that nappies, activity packs, food parcels...

A huge thanks to Trafford Council, CCG and Trafford Housing Trust who fund us, invest in us, and understand the difference we make to families in our local communities."

Cllr Catherine Hynes, Trafford Council’s Executive Member for Children’s Social Care, said:

We know some families are struggling during lockdown and it’s fantastic to see the support Homestart Trafford is providing during these challenging times. Homestart volunteers are reaching out, in innovative ways, to offer friendship or practical support, such as food and essentials. At a time when is so important for people to feel connected, Homestart initiatives are helping to bring a sense of community to families, in their own homes”.

You can find out more about Homestart Trafford, Salford and Wigan by going to and contact them at

Posted on Monday 4th May 2020