Trading Standards

Our promise

Trading Standards promote and uphold a fair and safe trading environment for Trafford consumers and businesses through the provision of advice, education and enforcement where necessary.

We will:

  • Respond to requests for services within five working days.
  • Mount a rapid response to incidents of Doorstep Crime in progress (for example, where bogus builders are in the process of committing a crime) .
  • Give clear written advice to businesses on what they need to do to comply with legal requirements.


Trading Standards advice on scams.

Scams following a bereavement

Some criminals might try to take advantage of you during this difficult time. We have produced a Scams after bereavement leaflet to help keep you safe from scams.

Bogus callers

What to do if an unexpected caller arrives at your door.

Stop loan sharks

How to report an illegal money lender.

Consumer advice

Consumer advice in England and Wales is provided by the Citizens Advice Consumer Service, a telephone and online consumer advice service which is supported by local authorities and funded by the Government Department for Business, Energy and Industrial Strategy.

Their advisors are trained to provide clear, practical and impartial advice on how to resolve your problem and act as the primary gateway for reporting consumer complaints to Trading Standards. All information reported through the Citizens Advice Consumer Service is shared with appropriate Trading Standards Services.

Business advice

Guidance and support for traders to help you comply with the law.

Animal feed hygiene, approval and registration

Guidance for businesses who make or provide animal feed.