Homeless or at risk of losing your home
We can help if you are homeless or are at risk of losing your home. The earlier you contact us, the more options you will have available to you.
Housing Options Service Trafford (HOST) provides housing advice and assistance via telephone and email, including an out-of-hours service.
Call: 0161 912 2230
Email: HOST@Trafford.gov.uk
The HOST reception at Sale Waterside is only open to those with appointments. If you need a face to face appointment, contact us to arrange.
If you are currently homeless
If you are homeless, contact us immediately on 0161 912 2230.
You are legally homeless if:
- You have no property in the UK or elsewhere that you can legally occupy.
- You are unable to remain in your current home due to the risk of abuse, violence, harassment, or serious threats of violence.
- You are unable to remain in your current home because of extreme overcrowding, very poor conditions/state of repair, serious financial hardship, or other special reasons.
- You have a movable home, such as a boat or caravan, and there is nowhere it can be lawfully placed.
Usually, we may provide you with temporary accommodation while we look into your options.
If you are threatened with homelessness
If you are at risk of losing your home, we can work with you to prevent your homelessness. This could be because you:
- Have received a notice from your landlord.
- Have been asked to leave by friends or family.
- Have been asked to leave by a landlord you live with.
- Are at risk of violence or abuse.
- Are overcrowded or living in poor housing conditions.
We will give you advice and, if needed, will negotiate on your behalf to help you keep your home.
If this is not possible, we will work with you to help you find alternative accommodation before you become homeless.