Contact us

Quickly access Council services and track your interactions by logging onto My Trafford:

Sign into My Trafford
(report and track faults & issues)

To sign in and access other services, please select from the list below:

Council Tax / benefits / business rates
Trafford library services
School admissions
Environmental issues (abandoned vehicle, nuisance or unauthorised advertising boards, abandoned shopping trolley, cars for sale or repair on a highway)

Opening hours

Core Council services and departments are available from 8.30am until 5pm, Monday to Friday.

One Trafford

Issues regarding waste & recycling, bulky item collection, fly-tipping, graffiti, highways (including pot holes, road signs and worn road markings, street cleaning, street furniture, street lighting and street signs), parks and open spaces, grass and hedge cutting can be reported online. You can also contact One Trafford by phone, however it does cost more and it may take longer to deal with your enquiry. You can call One Trafford on 03330 035865 between the hours of 8.30am to 5.30pm, Monday to Friday.

Call centre

You can make payments and enquiries relating to a number of Council services including pest control, Blue Car Badges, and the tree unit by contacting our call centre, Access Trafford, which is open between the hours of 8.30am to 5.30pm, Monday to Friday. Tel: 0161 912 2000. Please note that Access Trafford cannot deal with enquiries regarding One Trafford issues (see above).

Contact centres / libraries

You can make payments and enquiries relating to a number of Council related services in person at some of Trafford’s libraries.

By post

Access Trafford, Sale Waterside, Sale, M33 7ZF

Out of hours contact

Should you need to contact the Emergency Duty Team out of the core hours listed above, you should call 0161 912 1111 or 0161 912 2020.

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